How to tell obi to use sp1 when *123 is dialed to access voicemail?

[JamesD]

Hi everyone..

I have voicemail with callcentric and in order to access it I have to dial *123
Problem is, callcentric is setup as sp1 and any outbound calls made from the Phone port are routed to Google Voice on sp2.

How can I set it up that whenever I dial *123 it automatically dials that on to sp1 rather than sp2?
Here is my outboundcallroute of my Phone Port.

Current config
{([1-9]x?*(Mpli)):pp},{(<#:>):li},{911:sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1}, {(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

I'm thinking..
{([1-9]x?*(Mpli)):pp},{(<#:>):li},{911:sp1},{*123:sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1}, {(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli} Will this work?

Also.. I'm not sure of the obi can do this but is there a way I can configure it so that if I dial *1 on the Phone Port the Obi will automatically dial *123 on sp1? Like a shortcut?

I think I figured it out for the shortcut, will this work?
{([1-9]x?*(Mpli)):pp},{(<#:>):li},{911:sp1},{(<*1:*123>):sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1}, {(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Thanks!

[ProfTech]

Here is the way I did it. Pick one of the speed dial slots and enter sp1(17771234567@callcentric.com) where 1777x is your Callcentric number. Next replace one of the star codes that you do not use with *123, Voice Mail, call($spd[1]). Doesn't matter which speed dial slot you use just make sure the number you use in the star code matches the slot. I don't use speed dial with my Obi but if you put it in say, slot 1 then I think you can dial it by pressing 1#. BTW, Star codes don't need to be in any of the maps so if you set it up this way you don't need to change any maps or routing at all.

[RonR]

These kinds of changes belong in the trunk DigitMaps, not in the OutboundCallRoute:



Service Providers -> ITSP Profile A -> General -> DigitMap:

(*123|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx|011xx.|(Mipd)|[^*]@@.'@'@@.)


Service Providers -> ITSP Profile B -> General -> DigitMap:

(<**1>*123|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx|011xx.|(Mipd)|[^*]@@.'@'@@.)


where aaa is your local area code.

[JamesD]

Thanks RonR & ProfTech, worked like a charm. I was able to get 411 going with the tips too. Also thanks ProTech brining me to the attention of the speed dial slots, they are new to me. I will defenitly dive into them and tweak some settings there. I'm still learning..   Awesome device!

Sorry for the slow response, I was out of town. Thanks again..