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voicemail/callcentric

Started by geobrown, June 13, 2012, 12:25:37 PM

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geobrown

I can receive my voicemail through dialing the access code, but any commands I type are ignored.  For example,
to erase a message I'm supposed to press 7, but that does nothing.  Hard to know if it's a callcentric issue or an obihai issue (e.g. not transmitting the tone).


QBZappy

geobrown,

Could be a setting here that you may need to change. Try "InBand":
(Use either web portal or unit web page to configure the unit, not both)

Service Providers->ITSP Profile A/B->General->DTMFMethod = ?
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

geobrown

Thanks.  Setting DTMF to RFC2833  seems to have solved the problem.

Geoffrey