I set up my sisters google voice account on an Obi110. Her incoming calls to her google voice number never went to voicemail. Either her answering machine or her cell phone voicemail answered the calls after many rings.
I set up my niece's google voice on a Obi110 3 days later and got the same results.
Last night after going to my niece's for a training session her google voice calls changed. They started going directly to voicemail instead of ringing the Obi like they had been for two days prior. The calls were not ringing her google talk forwarding phone. I figured out what the problem was, and in doing so realized that was the reason google voicemail wasn't picking up.
Try to follow this, I did all this set up from my home on my computer.
She had a google voice number associated with a gmail account, but wanted it changed to a new gmail account.
I created the new gmail account and did the request at google and transferred the google voice account to the new gmail account.
I configured the Obi using the credential from the new gmail account and everything worked great.
Here is where the change occured.
Last night when I visited her house, I opened the new gmail account on her computer for the first time. I did not realize it, but this is when the calls stopped ringing the google talk and started going to google voicemail.
A while later I was trying to figure out what the problem was when I opened the new gmail account again to place a test call. I immediately saw I had to enable calling from within gmail and I was prompted to install the plug in for google voice/video. After doing this, the calls started ringing the google talk again, but now they were being handled by google voice mail in "the normal manner".
My deduction with a combination of things involved.
Since the google voice number was already successfully working, and ringing google talk for that number, and since my original setup was done from my computer, which already has the plug in installed (I have opened the new gmail account on here several times), gmail did not recognize that I had not made the first call from within the new gmail account. Once I opened the gmail on her computer (which did not have the plug in installed) I had to make that first call from within the gmail account in order to get google talk to ring, again.
Now my sisters set up was exactly the same. I have not opened the new gmail account anywhere except my computer and the google talk rings fine but google voicemail does not handle the calls at all.
I think she likes it that way, more to the norm of what she is used to, so I don't want to experiment to find out what I already suspect will happen.
I may do my google voice number the same way to get away from google voicemail. The only thing for me is that my cell phone will still pick up before my answering machine, it even beats google voice to it now.