Google Voice Voicemail retrieval

[primerisk]

Hi,
    I have an Obi110 setup and working great except for retrieving voicemail.  When I call my GV number from the Obi all I ever get is a fast busy signal.  If I call from any other number things work as expected.  I have tried setting the Google Chat Voicemail Access setting to Yes-PIN Required, Yes-PIN Not Required, and No all with the same results.  Does anyone know how to resolve this one?

[primerisk]

  An interesting note, if I go to the Google Voice webpage and use the Call feature to have the Obi call the Google voice number, it throws me right into voicemail (like it should)

[jimates]

You are not making an outgoing call from the GV page. It calls you (incoming) and then connects you.

Are you set up on your Obi using your gmail credentials, or are you going through another server, such as simonics GV gateway?

[primerisk]

Yes, I'm using my XXXXX@gmail.com credentials directly.  I'm not going through any other service.

[jimates]

When you call out on your phone connected to the Obi, does your google voice number show as the caller id? If so, no reason it shouldn't work for calling voicemail.

[primerisk]

Yes, the right CID info shows up. 

[jimates]

Got me stumped. You will have to visit the google help forums and find the form to send google for trouble.

[Deltona_Dave]

Wow, since July there has been no resolution to this issue! I have this issue and am also stumped. When I attempt to retrieve GV voicemail by calling my GV number via a phone connected to my Obihai 110 phone port I get a busy signal (GV is my SP1 and GV is setup to retrieve voicemail requiring a pin for access). I tried to diagnose with PhonerLite debug (call my GV number from PhonerLite) but I'm not seeing anything obvious. Below is my debug - anyone have any suggestions? Thanks.

-------------------------------------------
08:14:09,773: T: 127.0.0.1:5060 (UDP)
INVITE sip:myGoogleVoicenumber@127.0.0.1 SIP/2.0
Via: SIP/2.0/UDP 127.0.0.1:62516;branch=z9hG4bK8026aa2fef24e2119601eb78d954abf0;rport
From: <sip:mySoftPhonenumber@127.0.0.1>;tag=2883828328
To: <sip:myGoogleVoicenumber@127.0.0.1>
Call-ID: 8026AA2F-EF24-E211-9600-EB78D954ABF0@127.0.0.1
CSeq: 2 INVITE
Contact: <sip:mySoftPhonenumber@127.0.0.1:62516>
Content-Type: application/sdp
Allow: INVITE, OPTIONS, ACK, BYE, CANCEL, INFO, NOTIFY, MESSAGE, UPDATE
Max-Forwards: 70
Supported: 100rel, replaces, from-change
User-Agent: SIPPER for PhonerLite
P-Preferred-Identity: <sip:mySoftPhonenumber@127.0.0.1>
Content-Length:   437

v=0
o=- 919299051 1 IN IP4 127.0.0.1
s=SIPPER for PhonerLite
c=IN IP4 127.0.0.1
t=0 0
m=audio 62518 RTP/AVP 107 8 0 2 3 97 110 111 9 101
a=rtpmap:107 opus/48000
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:2 G726-32/8000
a=rtpmap:3 GSM/8000
a=rtpmap:97 iLBC/8000
a=rtpmap:110 speex/8000
a=rtpmap:111 speex/16000
a=rtpmap:9 G722/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ssrc:1739940382
a=sendrecv

-------------------------------------------
08:14:09,774: R: 127.0.0.1:5060 (UDP)
SIP/2.0 100 Trying
Call-ID: 8026AA2F-EF24-E211-9600-EB78D954ABF0@127.0.0.1
Cseq: 2 INVITE
Content-Length: 0
From: <sip:mySoftPhonenumber@127.0.0.1>;tag=2883828328
To: <sip:myGoogleVoicenumber@127.0.0.1>;tag=SP17921375b291c2924
Via: SIP/2.0/UDP 127.0.0.1:62516;branch=z9hG4bK8026aa2fef24e2119601eb78d954abf0;received=127.0.0.1;rport=62516


-------------------------------------------
08:14:09,777: R: 127.0.0.1:5060 (UDP)
SIP/2.0 180 Ringing
Call-ID: 8026AA2F-EF24-E211-9600-EB78D954ABF0@127.0.0.1
Cseq: 2 INVITE
Content-Length: 0
From: <sip:mySoftPhonenumber@127.0.0.1>;tag=2883828328
To: <sip:myGoogleVoicenumber@127.0.0.1>;tag=SP17921375b291c2924
Via: SIP/2.0/UDP 127.0.0.1:62516;branch=z9hG4bK8026aa2fef24e2119601eb78d954abf0;received=127.0.0.1;rport=62516


08:14:09,778: Info Indication: 0F 00 01 00 08 82 16 00 01 01 00 00 01 80 00
08:14:09,778: Info Indication: alerting
08:14:09,780: Info Response: 0C 00 01 00 08 83 16 00 01 01 00 00
08:14:09,780: Info Response
08:14:09,780: Info Indication: 11 00 01 00 08 82 17 00 01 01 00 00 1E 00 02 81 88
08:14:09,780: Info Indication: in-band information or an appropriate pattern is now available
08:14:09,780: Connect B3 Request: 0D 00 01 00 82 80 D3 0F 01 01 00 00 00
08:14:09,780: Connect B3 Request
08:14:09,780: Info Response: 0C 00 01 00 08 83 17 00 01 01 00 00
08:14:09,780: Info Response
08:14:09,780: Info Indication: 25 00 01 00 08 82 18 00 01 01 00 00 6C 00 16 00 80 34 30 37 35 37 34 38 31 39 30 40 31 32 37 2E 30 2E 30 2E 31
08:14:09,780: Info Indication: myGoogleVoicenumber@127.0.0.1
08:14:09,780: Info Response: 0C 00 01 00 08 83 18 00 01 01 00 00
08:14:09,780: Info Response
08:14:09,783: Connect B3 Confirm: 0E 00 01 00 82 81 D3 0F 01 01 01 00 00 00
08:14:09,783: Connect B3 Confirm
08:14:09,783: Connect B3 Active Indication: 0D 00 01 00 83 82 1A 00 01 01 01 00 00
08:14:09,783: Connect B3 Active Indication
08:14:09,783: Connect B3 Active Response: 0C 00 01 00 83 83 1A 00 01 01 01 00
08:14:09,784: Connect B3 Active Response
08:14:09,784: Facility Request: 19 00 01 00 80 80 D4 0F 01 01 01 00 01 00 0A 01 00 64 00 3C 00 00 00 00 00
08:14:09,784: Facility (DTMF on/off) Request
08:14:09,843: Facility Confirm: 11 00 01 00 80 81 D4 0F 01 00 00 00 00 00 01 00 00
08:14:09,843: Facility Confirm (DTMF)
-------------------------------------------
08:14:11,753: R: 127.0.0.1:5060 (UDP)
SIP/2.0 486 Busy Here
Call-ID: 8026AA2F-EF24-E211-9600-EB78D954ABF0@127.0.0.1
Cseq: 2 INVITE
Content-Length: 0
From: <sip:mySoftPhonenumber@127.0.0.1>;tag=2883828328
To: <sip:myGoogleVoicenumber@127.0.0.1>;tag=SP17921375b291c2924
Via: SIP/2.0/UDP 127.0.0.1:62516;branch=z9hG4bK8026aa2fef24e2119601eb78d954abf0;received=127.0.0.1;rport=62516


-------------------------------------------
08:14:11,753: T: 127.0.0.1:5060 (UDP)
ACK sip:myGoogleVoicenumber@127.0.0.1 SIP/2.0
Via: SIP/2.0/UDP 127.0.0.1:62516;branch=z9hG4bK8026aa2fef24e2119601eb78d954abf0;rport
From: <sip:mySoftPhonenumber@127.0.0.1>;tag=2883828328
To: <sip:myGoogleVoicenumber@127.0.0.1>;tag=SP17921375b291c2924
Call-ID: 8026AA2F-EF24-E211-9600-EB78D954ABF0@127.0.0.1
CSeq: 2 ACK
Content-Length: 0


08:14:11,754: Info Indication: 0F 00 01 00 08 82 87 00 01 01 00 00 45 80 00
08:14:11,754: Info Indication: disconnect
08:14:11,754: Info Response: 0C 00 01 00 08 83 87 00 01 01 00 00
08:14:11,754: Info Response
08:14:16,008: Disconnect B3 Indication: 0E 00 01 00 84 82 61 01 01 01 01 00 00 00
08:14:16,008: Disconnect B3 Indication
08:14:16,008: Disconnect B3 Response: 0C 00 01 00 84 83 61 01 01 01 01 00
08:14:16,008: Disconnect B3 Response
08:14:16,008: Disconnect Request: 12 00 01 00 04 80 45 11 01 01 00 00 05 00 00 00 00 00
08:14:16,008: Disconnect Request
08:14:16,015: Disconnect Indication: 0E 00 01 00 04 82 62 01 01 01 00 00 00 34
08:14:16,015: Disconnect Indication:
08:14:16,030: Disconnect Response: 0C 00 01 00 04 83 62 01 01 01 00 00
08:14:16,030: Disconnect Response