OBiBT CallerID Missing Digits

[CaptainSteubing]

Hi,

Just installed my OBiBT and liking it so far. It's replacing a Gigaset BT adaptor which is linked into my Asterisk PBX. Much nicer via SIP than having to go through an analog DAHDI trunk.

I have an issue with the CallerID that's being shown. The phone is sending through 12 digits "+1XXXYYYZZZZ" however the OBi is cutting it off at 11 digits "+1XXXYYYZZZ". This is throwing off my routing, is there a way to have the OBi collect and send the full set of CallerID digits coming through?

10:08:32   From BT1(+1345XXXYYY)   To SP1
10:08:33      Ringing
10:08:42   Call Ended   

Thanks,
Arthur

[Azouz]

Arthur,
I have an unrelated question to you.
I just got mu OBIBT but it doesn't bridge the call when I call from a remote location using the AA (auto attendant), Did you try calling from yours?

[CaptainSteubing]

Hi Azouz,

Unfortunately, I've not actually tried it with the Auto Attendant, since I have all calls routing in and out of an Asterisk PBX.

[CoalMinerRetired]

I'm pretty sure the raw data stream that contains the caller ID will not have the "+" sign in it, ... provided you are receiving the call on a US or Canada line/number, and the call is coming from the US or Canada (based on Bell landline/CO standards).  Maybe you have some setting related to this?  Calls from international locations can vary a lot as to having a + sign, and the formatting, even receiving calls from the same international number can vary. For example you might see 011+44+00115-00254 or 44+00115-00254 or 1+44 00115 00254.

I also remember the maximum number of characters is 18, per some standard from long ago.  Not sure this helps.

[Azouz]

There is a beta firmware to address this issue. Just send an email to OBI support, give them your obi device number and they will remote upgrade it for you.

[Azouz]

This issue has been fixed with the latest firmware