Cannot call GTalk user by email address from OBI phone

[dhobi]

Hello,

Weird problem that I need help with please... Here's my setup:
OBI100 1.3.0 (Build: 2744)
SP1: Google Voice
Speed Dial 11: sp1(account@gmail.com)

If I dial from my phone 11#, the GTalk account account@gmail.com rings, we seem to connect but cannot hear each other.

If the GTalk account account@gmail.com calls me, my OBI device rings, I pick up, we connect, all works well, we can hear each other fine.

This account@gmail.com also has its own GV phone number and if I call it from my OBI device all works well again.

I have no other dialing problems from my OBI phone, I can call any phone number supported by GV, all seems to work well, except for dialing a GTalk account by its GMail email address.

Anyone else seen this? Any solutions please?

[QBZappy]

One way audio is usually NAT related. The advice contained in this FAQ might help.

OBi FAQ:
http://www.obihai.com/FAQ.html
What ports should I keep open on my router/firewall?
In order for your OBi to be able to send packets w/o interruption, please configure your router as follows:

Allow Outgoing:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000

[dhobi]

Thanks, but it's not 1-way audio, it's no audio at all in any direction when I initiate the call by email address, while calling by phone number works fine both ways.

[Hortoristic]

SIP setting on the router might be your sip alg which might need to be disabled. Uncheck it. It might be enough to fix everything.

See this somewhat related thread:
http://stackoverflow.com/questions/5015244/ssas-roles-creating-a-role-to-restrict-access-to-the-cube-by-country?rq=1

[dhobi]

I do not have SIP ALG enabled and I tried port forwarding just for kicks, it still doesn't work in that 1 case.

Is anyone else able to call a GTalk user by using the email address?

[QBZappy]

dhobi,

Yes. Have a look here for details.
   
So what is unique about the OBion app vs using the Google Talk client?
http://www.obitalk.com/forum/index.php?topic=3573.msg23781#msg23781