So I'm just setting this up. And I'm thinking that the instructions are pretty easy to follow.
I can make outgoing calls from the Obi, but incoming calls do not ring my phone!
I have come across the instructions to make at least one outgoing call through the Google Chat device in the Google Voice web page, but there is a complication...
When I originally set up this GV account, I did not use a @gmail.com address: I used a company e-mail address like
jim@xyz.com (not the real address I used). So my GV account login used
jim@xyz.com, and my Google Chat id was
jim@xyz.com.
On setting up the Obi, one of the instructions led me to believe that the e-mail address of Google Voice needed to end in @gmail. So I went into the GV admin page, and added an alternate email address:
jim@gmail.com. Once I did that, Google Voice took it over and made it the PRIMARY address for the account. Now the account's main address is "jim@gmail.com" and the alternate is "jim@xyz.com".
BUT, the Google Chat id is still "jim@xyz.com".
Now if I setup the Obi using the "jim@xyz.com" address, when I try to make an outgoing call, I hear a message saying there is no service. (I guess because the main GV login is now "jim@gmail.com")
But if I setup the Obi using the "jim@gmail.com" address, I can make an outgoing call, but incoming calls do not ring my phone. (I guess because the Google Chat id is "jim@xyz.com")
So far, I have found NO WAY to change the Google Voice account main id back to "jim@xyz.com" OR change the Google Chat id to "jim@gmail.com".
Convoluted, I know. Is there a solution? Thanks.