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Confused by VisualWare test results

Started by OKPhoneGuy, March 12, 2013, 08:18:15 PM

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OKPhoneGuy

Greetings, all.

I've got an OBI100 up and working superbly through GV. I was perusing the forums here to consider solutions for what I'm told is a *very slight* dropout on the other end of calls I place or receive. One first step was to run the performance tests on visualware.com, which I did, but it says it sees 100% downstream packet loss, no SIP responses, and a MOS of 1.0, which doesn't make sense - if something essential were 100% blocked (eg, a firewall), my VOIP setup wouldn't work at all, would it? I'm obviously missing something simple - forest for the trees - just don't know what.

I then tried the firewall/VOIP test that hits UDP 20010-20014, and one time it came back as "Connection unreliable," and then later with "Connection successful." And that confused me even more.

Help?