News:

The OBiTALK service has reached it's End of Life period and will be decommissioned as of October 31st, 2024. More information can be found at this link https://support.hp.com/us-en/document/ish_10969583-11049883-16

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Is the OBiTALK home portal working properly?

Started by Chris_L, April 17, 2013, 05:29:01 AM

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Chris_L

When logging in to the OBi expert to view stats or call status I've been getting the following message:
Cannot retrieve requested information from :  device is not online.

Please try again later!

Device is on-line and functioning properly as far as I know.  Is anyone else seeing this?

Felix

yeah, doesn't happen too often - but often enough to be annoying. Unfortunately, the only way to fix that I know of is actually unplug the device and then plug it back in. The good part, that the device is actually working fine; so there is no urgency if you can't get to it for awhile...