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Help: "Reason 480" - Can't Dial "011" International Numbers

Started by drp37, March 31, 2013, 03:37:19 PM

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drp37

Hi,

I'm unable to dial "011" international numbers all of a sudden.  I get a "reason 480...rejected by the service provider" message.

The only difference between it not working today vs last week was that I had ported my existing  (North American) number between this time frame.  DigitMap is as below:

(933|*xx|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.)

The number, as how I would dial it, would be "011442083482563".  Thanks in advance.

Felix

check on the device admin screen (Status - call history) what number actually got sent, and over which provider. Also, confirm that you are successfully registered with the provider or send correct credentials (although, if not - you will probably get reason 401 or 403, not 480)

If it is what you expected, then it is a question to the provider...

drp37

Thanks Felix.  Everything checks out OK.  Will see if provider has any feedback.

Lavarock7

Who is your provider? For example, Voip.Ms has the ability to block international calls completely or to specific countries, and it can be done on the account, a DID or by extension.
My websites: Kona Coffee: http://itskona.com and Web Hosting: http://planetaloha.info<br />A simplified Voip explanation: http://voip.planet-aloha.com

drp37

Provider is Anveo.  Checked call blocking settings, but nothing out of normal.

UPDATE: This morning, the issue has resolved by itself.  Thanks for everyone's comments.