False Voicemail Indicator

[Michael_Reeder]

I am using an OBi202 with the OBiWiFi option to connect to a "Comcast Business Class" internet connection.  I am utilizing a DECT 6.0 wireless handset -- a Panasonic KX-TG6511 with voicemail flashing light indicator on handset.  I am utilizing Google Voice.

I find I am getting false voicemail waiting messages -- both flashing light and staccato dial tone.  When I call into voicemail, Google Voice informs me I have no messages.  This is a new phone number -- I have no reason to think I would be getting real voicemail yet.

When I unplug the OBi202 and the phone and reconnect them this goes away.  A few hours or days later the false voicemail indicator reappears.

Any idea what is going on?

Thanks,
Mi

[sic0048]

Check your GV settings.  There is an option to notify on "Missed Calls" which will cause the system to act the same as if there is a voice mail waiting.  Go into GV from a web page and make sure everything is cleared out (VM, missed calls, texts or other messages, etc).

[Michael_Reeder]

Thanks sic0048 -- I did not see exactly what you describe, but I just unchecked "place missed calls in the inbox".  Will test how this works!

-- Michael

[sic0048]

That should do it.  I was writing my post off my memory, so it isn't surprising that it wasn't word for word correct. 

[swan2swan]

I am using an OBi202 with the OBiWiFi option to connect to a "Comcast Business Class" internet connection.  I am utilizing a DECT 6.0 wireless handset -- a Panasonic KX-TG6511 with voicemail flashing light indicator on handset.  I am utilizing Google Voice.

I find I am getting false voicemail waiting messages -- both flashing light and staccato dial tone.  When I call into voicemail, Google Voice informs me I have no messages.  This is a new phone number -- I have no reason to think I would be getting real voicemail yet.

When I unplug the OBi202 and the phone and reconnect them this goes away.  A few hours or days later the false voicemail indicator reappears.

Any idea what is going on?

Thanks,
Mi

I had the same problem with my OBi100 and this advice was helpful:

Check your GV settings.  There is an option to notify on "Missed Calls" which will cause the system to act the same as if there is a voice mail waiting.  Go into GV from a web page and make sure everything is cleared out (VM, missed calls, texts or other messages, etc).

Thank you so much - problem solved!! 

[Stumped]

This advice was helpful for me as well.  I have an Obi100 plus GV plus Panasonic system.

[Stumped]

Spoke to soon. Our issue is slightly different and still occurring. The Panasonic handset says there is a message when the base has none.

[Shale]

Try searching GV more:

http://www.obitalk.com/forum/index.php?topic=3401.0

[Stumped]

Solution seems to be unchecking MWIenable and X_VMWIenable, no more message and no more stutter dial tone.