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Obi 110 Can't hear using freephoneline.ca

Started by gearl, August 22, 2013, 08:51:18 PM

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gearl

Hi All,  I am a new Obi user.  Setup of Obi with freephone line seems simple enough, but when the phone line is connected I can hear the other party for only a few seconds.  Then it disappears completely.  They still hear me.  GV works fine. Obi 110 with 1.3.0 (Build: 2776), hardware 2.8.  I have a D-Link DIR-835 router.  I am not sure how to make the RTP Packet size 0.020, but I think everything else is OK in the setup.  For the few seconds it works the quality is great, and then, I can't hear them, like somebody shut off my microphone.  They still hear me perfectly.

I have disabled SIP in the ALG configuration section of the router, but then you can't call in at all. 

Please help if you can!

Thanks!!!

hueofheather

I solved the issue by changing the router to a Linksys ES6500.  Works better all the way around:)