Hi, I ported my GV number to anveo, have an account and for the most part all is well. However I cannot find documentation on the Anveo site explaining simple configurations for their visual call flow builder utility. Seems like it's written for knowledgeable VoIP people....which I am not. I am having problems with the following:
Under
SIP control in the call flow builder:
*setting up my own greeting for voicemail once it rings through. I've loaded my own .wma file under Call Announcement under the Playback Audio Recording button. It is not activating. I have been validating/saving my changes.
Under
Goodies in the call flow builder:
*Tried setting up vmail access from 3 phones, none of which work. I'm prompted to enter an ID of sorts and a password. I have my home phone set up next to "2.", have entered a secret key and have a 4 digit code listed to access "goodies". I try entering my secret key and the 4 digit goodies access code but get no where. I also tried the bypass function under Advanced and that worked, but it allowed any caller access to my voicemail and not the numbers I had listed for access in Goodies.
Looking at the call flow widgets it looks like there are a lot of cool things to configure but there are no supporting documents. It appears that they were written for people in the industry and not a casual owner looking for inexpensive phone options
Any help with pointers would be greatly appreciated. I'd like to know if anyone has found the documentation for these widgets as well.
Thanks, Chris