On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT
Started by CheapSk86, June 04, 2014, 09:34:16 AM
Quote from: gadgetrants on June 11, 2014, 09:18:28 AMAdd me to the list of new PhonePower Customers. I had the same experience as some signing up, i.e., the system "booted" me out after submitting...but I gave it a few days and everything worked perfectly on the second try. So well, in fact, that I was amazed when I tried the new number minutes after signing up and my home answering machine picked up! So surprise number 1 was: registering through the Obi portal means that all the configuring was done automagically.Three other experiences worth noting: (1) Pretty happy so far with call quality.(2) When dialing out, there is palpable lag (maybe 7-8 secs) before connecting. I haven't trolled the forum very hard, but this is something I hadn't heard other users mention.Recommend you look for threads dealing with the PP dialing plan. I had the same call processing delay problem until I changed the dialing plan to something more useful.(3) I also didn't research the "outbound spoofing" issue well enough and learned the hard way that PP is kinda limited. Long story, short: when I registered, I followed the prompt for outbound CID by entering my GV number -- however, in the end I decided the I preferred to use the PP number, but lo and behold there was no way in PP's configuration settings to switch the outbound display number (e.g., http://www.obitalk.com/forum/index.php?topic=7514.0). So, nice experience number 2: I emailed PP tech support, explained what I wanted, and 12 hours later it was so! Excellent service. -Matt
Quote from: shawguy on June 20, 2014, 02:40:33 PMI had excellent service from the billing department both on phone and email, but I am not overly impressed with the technical support at this point in time.
Quote from: LindaObi on July 03, 2014, 08:08:48 AMCan anyone help me? I forgot whether I provided login information when I sighed up Phonepower through OBi website. I am now trying to login to phonepower website (using Obi login info since I forget whether I set up one with phonepower) to see call log or related information but cannot go through. Can I register directly on phonepower website?