News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

After entering **number, it says number sent to server but never completes setup

Started by Mich, May 30, 2014, 12:03:04 PM

Previous topic - Next topic

Mich

When I connected my new obi and followed instructions to dial **number, it said it was sending the number ot the server, but I never get my obi device added in my dashboard list.  Every time I login to obiTalk, it asks me to register an obi device.  What's going on here?

Thanks!

drgeoff

You do realise that after each 120 seconds timeout period you need to get a fresh **5 number?  (By clicking 'Add device' and then 'Next'.)

The OBiTALk portal has been unwell of late but supposedly recovered now.

Rob01

I am having the same problem.  When I try to connect to OBi Talk I enter the **5 number and it times out.  On one of the occasions, it said that it had connected but it never showed up on my OBi Talk Dashboard.  I have two other OBis connected and had no difficulty getting them connected. 
I even tried resetting the OBi  but that did not help.

Rob01

I was finally successful in connecting.  I don't know what happened but I just kept trying and eventually it worked.