Like many OBi owners (OBi100) I switched from GV to Anveo and attempted port my existing GV number as well. The phone has a ringtone and can dial out (caller ID is not my area code or my GV #). Calls made to my GV # go to my Google inbox, the phone does not ring. On OBiTalk, SP1 is Anveo, status is green, and it is Registered. On Anveo, SIP status is online and the calls made from the handset are listed. However, when I check the "Port an existing number to Anveo" status it shows "Submitted" and there's been no activity since I submitted the request. Note that GV says the number is unlocked.
I assume that the GV # was never ported. If so, how do I get Anveo's attention on this without spending all day on the phone with them? If that's not the issue then what else do I need to check?