Hello,
I have a strange problem that has just cropped up after well over a year of using the Obi with no issues. Here are my symptoms. I'm flummoxed--any help would be most appreciated.
There is no audio on either end of outgoing calls. The calls ring and connect, but neither party can hear anything. Incoming calls work just fine.
Here is my setup:
-Obi202, running firmware 3.0.1 (Build: 4350).
-Connected to Apple Airport Extreme 5th gen running firmware 7.6.4.
-Airport connected to cable modem. Cable modem does not perform any NAT or other routing. NAT, DHCP etc. are all done by the Airport.
-Two Anveo accounts, one on SP1 and the other on SP2. Both show "Registered" in ObiTALK and the SIP status on the Anveo dashboard is "Online."
-LEDs on the Obi are solid green
-I can reach the Obi Echo Test server (**9 222 222 222), and I hear audio both ways.
When I make a call using either SP1 or SP2, the phone rings and the call is connected, but there is no audio. The call shows up in the Obi call history as "Ringing" and then as "Call Connected." It similar shows up in the Anveo system as a connected call.
When I receive a call there are no issues--audio is fine both ways.
The Apple Airport Extreme does not have configurable settings for SIP-ALG, and I have tried (with no luck) unchecking the X_DiscoverPublicAddress setting on the Obi as suggested in the FAQ. I have also tried some port forwarding, though I'm not entirely sure which ports I should be forwarding--X_EchoServerPort (5060) or ProxyServerPort (5010) or OutboundProxyPort or something else entirely. And I'd rather not forward ports if I don't have to.
I'm baffled!
Thanks for any suggestions...
C