packet loss

[gworona]

When making a call the other party cuts out every once in a while.  When I ping the OBi110 I get 18-42% packet loss.  When I use another cable and router port there is not change.  When I ping another device there is 0% packet loss.  Does this mean the OBi110 is defective?

[RonR]

There should be no packet loss between devices on the same wired LAN.

[yhfung]

gworona,

Where did you make your call? I believe that your barodband HAS DONE something on your packets. Try to use other means to make your call, for instance, VoIP over VPN.

YH

[gworona]

There should be no packet loss between devices on the same wired LAN.

That's what I thought.  But the question is if there is packet loss, is it likely that the problem is with the device and do I need to return it.

[gworona]

gworona,

Where did you make your call? I believe that your barodband HAS DONE something on your packets. Try to use other means to make your call, for instance, VoIP over VPN.

YH

I called from the phone connected to the 110 to my cell phone.  While having the periods of silence on the I pinged the 110 and saw that they correspond to ping timeouts.  After letting ping run for 50 or 100 times I got the 42% loss.  Since the ping is on my local network, I know the broadband did not loose  the packets.

[RonR]

There should be no packet loss between devices on the same wired LAN.

That's what I thought.  But the question is if there is packet loss, is it likely that the problem is with the device and do I need to return it.

If the OBi is the only device on your network that is experiencing packet loss, then I'd have to be very suspicious of the OBi.  At this point, this is probably best addressed by the Obihai folks.