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OBi 202 line 2 not working?

Started by idahowayne, November 15, 2014, 12:24:11 PM

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idahowayne

Recently purchased a 202 and have connected 2 identical 2 line phones. Whichever phone is connected to the OBi "phone 2" port only has dial tone on line 1.
Is something wrong with my OBi or is this normal?

Waterstone

Just a guess, but I am thinking your two line phone wire has 4 connections on the plugin.
Probably on the Obi, either the middle two or the outer two are active on each port....
So, do you have a phone with just the one line to test in each port?

idahowayne

The OBi line 1 port gives me dial tone on both ports. I don't have a single line phone but will get one tomorrow to see what happens. The thrift store sells them for $1.

azrobert

#3
Phone Port#1 has PH1 and PH2.
Phone Port#2 has only PH2.
Get a 4 wire splitter for Phone Port#1 and plug both phones into Port#1.

Edit:
The inner wire pair on Phone Port 1 is PH1.
The inner wire pair on Phone Port 2 and the outer pair on Phone Port 1 are PH2.

idahowayne

Thanks azrobert,
I now have 2 #'s and may get a third, is there any way to tell which # it is when the phone rings?

azrobert

You can give each SP trunk a different ring pattern.
Voice Services -> SPx Service -> X_DefaultRing: (1 thru 10)

The ring patterns can be found here:
Ring Settings -> Ring Profile A

The ring patterns can be customized.

You can also add a prefix to the callerid.