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OBi1032 - MOHServiceNumber doesn't work. [RESOLVED - PHONEPOWER NOT SUPPORTED]

Started by ReVeLaTeD, March 10, 2015, 07:01:05 PM

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N7AS

#20
March 25, 2015, 11:02:23 AM Last Edit: March 25, 2015, 11:27:10 AM by N7AS
Here is another method to get MOH to work in the OBi1032...

1. - Create a new anveo account. (you do not have to fund it - FREE)
2. - Click on IVR / Call Flow > IVR / Call Flow Builder
3. - Select Template - DEFAULT CALL FLOW
4. - Edit that Call Flow
5. - The second Call Flow item is GOODIES
6. - On that icon, click on the pencil in the bottom right corner of the icon (it will bring up a menu)
7. - On the General tab, Playback a message while waiting for a secret key
8. - Upload your MusicOnHold music .mp3
9. - After it is uploaded, select the .mp3 file in the dropdown list and click UPDATE CONFIGURATION on the bottom of the window
10. - Click on IVR / Call Flow tab on the top menu and select Inbound SIP Trunk for IVR Call Flow
11. - Click on ADD A NEW INBOUND SIP
12. - in the Call Flow for this Inbound dropdown menu select FROM TEMPLATE - Template DEFAULT and click SAVE
13. - You will see the SIP URI to enter in the OBi1032
14. - On the OBI1032 > IP Phone > Phone Settings > Calling Features > MOHServiceNumber
       enter the SIP URI you got from anveo

That's it
Enjoy
Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

ReVeLaTeD

#21
March 25, 2015, 04:00:15 PM
Good to know and for others who hit the same issue.

I actually like the features of Anveo.  It's able to do a lot of things I wasn't able to do before and had been curious about.  My HP Printer handles the rest.  So now, for $40/year I can


  • Route calls sent to my work cell phone, to my desk phone for better quality
  • Get CNAM for callers so I can tell what company/person is trying to reach me
  • Receive faxes without the phone ringing, emailed to my "other" personal account as a PDF
  • Forward those emailed faxes over to my ePrint email which then prints the fax out
  • Send outbound faxes
  • Scan documents
  • Place callers on hold, with hold music
  • Have a robot lady take the voicemail with text-to-message when I'm not available, the internet's off, or I'm on the other line
  • Do no answer or busy rollover to other phones in case something's wrong with my home internet, I can roll it over to my personal cell phone

I actually find it quite powerful.  I just wish they got better web developers.
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