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Author Topic: Phone not ringing! But I can make calls...  (Read 7177 times)
luckycat007
Newbie
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Posts: 7


« on: August 01, 2018, 01:49:22 pm »

I have an obi200.. up until a few days ago everything was fine, I've been using an obi100/200 for the past 5 years and have had no issues in the past configuring these devices.

I just removed my sp1/sp2, reconfigured both, reset the obi..rebooted the network.

My Google Hangouts ring, but my home phone does not ring, nothing happens...

But people can call us, no problems. 

Any suggestions?
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bill-cary
Jr. Member
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Posts: 66


« Reply #1 on: August 02, 2018, 09:02:04 am »

when you say they can call you, I assume you are referring to the hangouts ringing. Do you answer it on the handset or hangouts?

Anyway, log into your OBI via its local IP and verify

Voice Services/SP? Service/X_InboundCallRoute = ph or another term that directs the calls to the phone.
Maybe just change it to ph and test it.
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