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General Support => Installation and Set-Up (Devices) => Topic started by: Wolfs on June 20, 2017, 10:51:53 AM

Title: Anveo e911
Post by: Wolfs on June 20, 2017, 10:51:53 AM
I have Google Voice on SP1 and Anveo e911 on SP2.  I cannot test the 911 function by calling 933.  It used to work but I haven't checked it in a long time (maybe a year ago?).  Anyone else having trouble and figured out how to fix this?  Or perhaps there was a change in the service?
Title: Re: Anveo e911
Post by: phxpaul on July 31, 2017, 12:08:42 PM
I just set it up, but I' not sure if it will actually work. the Anveo status says 'registered' versus "connected" in SP1 for the Google Voice account
(https://drive.google.com/file/d/0B-SNMhkavSlSRFk2ckpFb19GSlE/view?usp=sharing)
Is Registered sufficient, or is there a wait time for it to say connected?


Title: Re: Anveo e911
Post by: drgeoff on July 31, 2017, 12:58:39 PM
Quote from: phxpaul on July 31, 2017, 12:08:42 PM
I just set it up, but I' not sure if it will actually work. the Anveo status says 'registered' versus "connected" in SP1 for the Google Voice account
(https://drive.google.com/file/d/0B-SNMhkavSlSRFk2ckpFb19GSlE/view?usp=sharing)
Is Registered sufficient, or is there a wait time for it to say connected?



GV accounts show as 'Connected'.
SIP accounts show as 'Registered' (You can wait till hell freezes over but you won't see 'Connected'.)
Title: Re: Anveo e911
Post by: SteveInWA on July 31, 2017, 09:05:38 PM
Quote from: phxpaul on July 31, 2017, 12:08:42 PM
I just set it up, but I' not sure if it will actually work. the Anveo status says 'registered' versus "connected" in SP1 for the Google Voice account
(https://drive.google.com/file/d/0B-SNMhkavSlSRFk2ckpFb19GSlE/view?usp=sharing)
Is Registered sufficient, or is there a wait time for it to say connected?

Why don't you dial 933 and test it yourself?