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General Support => Installation and Set-Up (Devices) => Topic started by: Wolfs on June 20, 2017, 10:51:53 AM

Title: Anveo e911
Post by: Wolfs on June 20, 2017, 10:51:53 AM
I have Google Voice on SP1 and Anveo e911 on SP2.  I cannot test the 911 function by calling 933.  It used to work but I haven't checked it in a long time (maybe a year ago?).  Anyone else having trouble and figured out how to fix this?  Or perhaps there was a change in the service?
Title: Re: Anveo e911
Post by: phxpaul on July 31, 2017, 12:08:42 PM
I just set it up, but I' not sure if it will actually work. the Anveo status says 'registered' versus "connected" in SP1 for the Google Voice account

Is Registered sufficient, or is there a wait time for it to say connected?


Title: Re: Anveo e911
Post by: drgeoff on July 31, 2017, 12:58:39 PM
Quote from: phxpaul on July 31, 2017, 12:08:42 PM
I just set it up, but I' not sure if it will actually work. the Anveo status says 'registered' versus "connected" in SP1 for the Google Voice account

Is Registered sufficient, or is there a wait time for it to say connected?



GV accounts show as 'Connected'.
SIP accounts show as 'Registered' (You can wait till hell freezes over but you won't see 'Connected'.)
Title: Re: Anveo e911
Post by: SteveInWA on July 31, 2017, 09:05:38 PM
Quote from: phxpaul on July 31, 2017, 12:08:42 PM
I just set it up, but I' not sure if it will actually work. the Anveo status says 'registered' versus "connected" in SP1 for the Google Voice account

Is Registered sufficient, or is there a wait time for it to say connected?

Why don't you dial 933 and test it yourself?