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Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: jamieh on October 30, 2019, 01:20:19 PM

Title: OBi202 and 10/11-digit USA dialling
Post by: jamieh on October 30, 2019, 01:20:19 PM
Hi all,

Apologies if this is an obvious one, but I'm using an OBi202 in the US and it currently requires the entire international number 001 etc. in order to dial US numbers (it's based on a NZ SIP service where 00 is the international exit code).

How can I configure my OBi202 to only require a 10 or 11 digit number - i.e. 1-xxx-xxx-xxxx or just xxx-xxx-xxxx? Whenever I dial these my service provider returns a 404 error.

Thanks!
Title: Re: OBi202 and 10/11-digit USA dialling
Post by: Kasey00 on November 21, 2019, 07:14:48 PM
Quote from: jamieh on October 30, 2019, 01:20:19 PM
Hi all,

Apologies if this is an obvious one, but I'm using an OBi202 9apps (https://9apps.ooo/download/) in the US and it currently requires the entire international number 001 etc. in order to dial US numbers (it's based on a NZ SIP service where 00 is the international exit code).

How can I configure my OBi202 to only require a 10 or 11 digit number - i.e. 1-xxx-xxx-xxxx or just xxx-xxx-xxxx? Whenever I dial these my service provider returns a 404 error.

Thanks!

Ask this to your network operators . They knows exactly what works.
Title: Re: OBi202 and 10/11-digit USA dialling
Post by: azrobert on November 21, 2019, 09:30:24 PM
jamieh,

Sorry for the delayed answer. I didn't see your post until now. Assuming your provider is defined on SP1 and SP1 is your Primary Line, use OBi Expert to make the following change:

Service Providers -> ITSP Profile A General

The default DigitMap is:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

Change it to:
(001xxxxxxxxxx|<00>1xxxxxxxxxx|<001>[2-9]xxxxxxxxx|xx.)