Print Page - cell phones to AA rest to PH X

Title: cell phones to AA rest to PH X_InboundCallRoute
Post by: Dale on October 27, 2011, 02:05:09 PM

I wanted to provide access to the AA for certain cell phones but have all other calls ring the PHONE line.

So I set:

Voice Services > SP1 > X_InboundCallRoute = {11234567890|11234567809:aa},{ph}

A call from one of the cell phones went to the AA as expected.

Other calls however do not ring and there is nothing in the call history for them.

If I revert to just {ph} calls ring fine.

What have I done wrong? (Just when I thought I was getting on top of this!)

Title: Re: cell phones to AA rest to PH X_InboundCallRoute
Post by: Dale on October 27, 2011, 02:15:45 PM

OK I left out the parentheses:

{(11234567890|11234567809):aa},{ph}

since the cell phone test worked I assumed that part of the routing was OK !

OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Dale on October 27, 2011, 02:05:09 PM