I'm having a similar (?) problem except no matter how many times I configure GV with the correct pw and all, I still get 'service not configured'. I've tried all sorts of reboots and resets
(through browser or the reset hole on the unit), restarting the browser, using a different GV account... and maybe a thing or 2 I forget. The result is always the same: 'service not configured'. And obihai's help is nonexistent, it seems.
'update' I've also tried this, suggested above:
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice Username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice Password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
then did the config on obitalk.
still no change, not even 'backing off', always just 'service not configured'
further update (minus sarcasm) the above did work; you do have to 'submit' the first line before doing the other mods.
further thoughts: the above successful method communicated directly with the device, rather than going through obitalk, which failed. It seems clear then that the problem is with the obitalk server that communicates with the device. Is anybody at obihai reading this ?