Hey Guys
SO I have a weird problem....
I have had phonepower for a few weeks, and the service itself "was" running flawless.....until this past weekend.
I was able to do the Auto provisioning for the same account on SP1 and S2 with no problem. All of a sudden this past weekend, I kept getting registration failed for both lines. (Never had this before)
No matter what i do, whether I use the main phonepower auto provisioning, or use the alternate phonepower provisioning, I can never get the 2nd line to work.
If I register SP1, then it registers fine. When I register SP2, it registers, but then SP1 says it fails. No matter what I try.
I spoke to Phonepower tier 2, who have opened a ticket for me, but bottom line is there is something wring with the auto provisioning.
WHile troubleshooting, I noticed something OBI does during autoprovisioning, for both SP1 and SP2. It seems OBI is changing the UserAgentPort to a value of 12060. If I go to expert mode, it still says OBITALK default. However, If I go to the web portal just to see, it indeed says 12060 for both SP1 and SP2.
Via the web portal, I changed UserAgentPort to 5062 for SP2, and submitted and rebooted. Viola! In the status page, both SP1 and SP2 showed registered. BUT, within a few min, the OBI reboots by itself and reverts back to 12060....hence makign one of the SP's to go register failed. I know you can only use 1 or the other...but doing this trick, I see that theres an issue with the autoprovisioning script.
Has anyone else had this problem? Is it safe to assume that the UserAgentPort value needs to be unique for each SP?
Thanks in advance!!!