I have a Obi 200 already on the network, completely working.
Brand new, Obi 202. Plugged into Modem, just as I have the Obi 200.
On both the Obi 202 and Obi 200: I have a steady Power light. I have a Fast flashing green light indicating data activity. I have a Phone plugged into the back of each, on the Obi 202, it is plugged in to Phone 1.
Only the Obi 200 has a solid phone light. The phone light on the Obi 202 is not on.
I have tried the **9 222-222-222
Obi 200: I get the echo back test
Obi 202: nothing
I have swapped the phone cords and phones across the Obi 200 and Obi 202. The Obi 200 works with both phones. The Obi 202 doesn't work with either phone. I have swapped network cables, and jacks on the modem. No change.
I tried resetting the Obi 202. No change.
I hooked up a PC to the LAN side of the Obi 202, and accessed the Obi device on 196.168.10.1
> The Obi 202 device is assigned an IP from the modem
> I see the IP assignment on modem (using another PC)
I haven't made any changes to the Obi 202. The Obi documentation is somewhat limited, "If you cannot hear your voice echoed back at you check the connections are correct and your internet service is working". I tried adding the device through the ObiTalk portal, but dialing the pin does nothing on the Obi 202.
I have done a search for solutions to this problem, but what I found assumes the echo test works.
Again, I have the Obi 200 plugged into the Modem right next to the Obi 202. There are no special modem (firewall/port forwarding) rules on the Modem for either Obi 200 or 202. Yet the Obi 200 works, and the Obi 202 doesn't.
Any suggestions, instruction, ways to test if the Obi 202 device may be DOA?
Greatly appreciate the help!