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Started by symphony, March 25, 2015, 02:16:23 PM
Quote from: LarryP on April 18, 2015, 04:52:03 AMI had the very same problem last night when I reconfigured my OBI100 from Phonepower back to GV. I did all of the things that were listed in the link given above several times, but was unsuccessful. In GV I had to select Settings, Groups & Circles, edit, then check Google Talk in order to get the phone connected to the OBI100 to ring on incoming calls.
Quote from: symphony on April 22, 2015, 06:44:53 AMI have tried all that and I'm still not getting incoming calls. All the calls go straight to voicemail.
Quote from: LTN1 on April 22, 2015, 07:21:00 AMHard to tell if there is a configuration problem with the OBi or that GV account that is causing the calls (I'm assuming you've tried calls from different numbers besides your own since sometimes a few numbers could be accidentally blocked and you would need to unblock them), could you obtain another GV account to see if it can be set up to replace that SP1 slot that you're having trouble with? If that new GV account works as normal, then we would have at least narrowed it to some type of configuration problem with the old GV account. If it doesn't work, then it is likely the OBi configuration on the SP1 slot.
Quote from: drgeoff on April 22, 2015, 09:44:15 AMA long shot but easy to check. Go to google.com/voice and the Settings page. On the 'Phones' tab, under the Forward to Google Chat and your GV account email address, click on 'Edit' and check what the 'Ring Schedule' settings are.
Quote from: Sheffield_Steve on April 27, 2015, 06:12:33 AMI had a similar issue setting up my GV recently. The fix for me was to DELETE the Google chat setting in Google voice and recreate it again. Seems like something was amiss in the Google settings.
Quote from: symphony on April 27, 2015, 05:28:41 AMQuote from: LTN1 on April 22, 2015, 07:21:00 AMHard to tell if there is a configuration problem with the OBi or that GV account that is causing the calls (I'm assuming you've tried calls from different numbers besides your own since sometimes a few numbers could be accidentally blocked and you would need to unblock them), could you obtain another GV account to see if it can be set up to replace that SP1 slot that you're having trouble with? If that new GV account works as normal, then we would have at least narrowed it to some type of configuration problem with the old GV account. If it doesn't work, then it is likely the OBi configuration on the SP1 slot.I tried that aswell. I also configured a Callcentric number on that Voice Service.I deleted, re-set, and re-installed the device 4 times but to no avail.There is a configuration problem with the device, I worked that one out. Whenever I connect to the OBiTALK portal the configuration of X_InboundCallRoute changes. Although I can't see it on the portal, it shows {ph1,ph2} if I check on the local GUI it's different {(x.):pk(tovm)},{aa3},{ph1,ph2}.See the following link for more information: https://www.ukvoipforums.com/viewtopic.php?f=10&t=546
QuoteIf SP1 is Google Voice, you can tell OBi to auto-answer the call and sends a digit 2 when receiving a call from the number associated with SP2. This tells Google Voice to send the call to leave voicemail. You can add this rule in the SP1 inbound call route: {14089995678:pk(tovm)} where 14089995678 is the number for SP2
Quote from: LTN1 on April 27, 2015, 06:45:29 AMNoticed you were getting help from the UK forum also. Are you trying to configure Google Voice from the the UK?
Quote from: azrobert on April 27, 2015, 06:48:50 AMI think you have OBiPlus installed on your OBi202 and that is causing your problem.From the OBiPlus Admin Guide:QuoteIf SP1 is Google Voice, you can tell OBi to auto-answer the call and sends a digit 2 when receiving a call from the number associated with SP2. This tells Google Voice to send the call to leave voicemail. You can add this rule in the SP1 inbound call route: {14089995678:pk(tovm)} where 14089995678 is the number for SP2 In OBiTalk do you have a red "!" next to the X_InboundCallRoute ?If you do, uncheck both boxes to the right to see the real value.