For the first time since buying my obi200 from Obihai last year I am disappointed in the company. I liked my first one so well I bought 2 more, one for my parents, and one for one of my sons. I planned my budget and bought obi202 with the plan of using the obiplus basic, when it arrived I reread all the documentation to make sure I was setting up the right way, but I could not figure out how to subscribe for the obiplus basic, so I sent an email off to support. A simple reply came back the next day saying: Obiplus is not an available service anymore.
Best regards
Obihai Technology
Don't get me wrong, the obi devices are pretty nifty, but I can not understand why Obihai web site has documentation say that you can get it, and you need the obi202 to run the service. I would have paid less and bought another 2 obi200 instead of spending the extra money on the obi202. With the size of my family the plan was to have 6 units total with one being the obi202, but now the extra money is wasted for a serice no longer offered. The website should reflect the changes better so people are not wasting their time or money. They would have got 5 stars had the infomation been up to date and I got what I paid the extra for. I was telling all my friends to get one in their homes, now I don't feel I can endose the company when I have lost faith in them. I am not tossing the units I have out, but I will wait longer before I buy the final two units.