I was able to fix the problem device remotely with some very careful hand-holding.
Now, I am curious about my own local device. It has not given me any trouble either last month or this month with losing connection on me and it still works fine as I type this, but it has version 2872 and I don't want to mess with it if I don't absolutely have to.
I do get the "warning" on my device page, but it shows "connected" so I can make calls.
1. Should I leave it alone until it chokes like most recent complaints or should I make it a priority to load 2886 even before it quits? Don't want to open a new can of worms.
2. Is there a reason my 2872 is not quitting, or is it just a matter of time and it hasn't hit me yet?