Good evening.
I have an OBi110 and today I lost the ability to make and receive calls through Google Voice. When I looked at the System Status page on the OBi110, it said that there was an error connecting to Google Voice.
After looking around in these forums, I found the link to the firmware update for build 2886 and manually installed it on the OBi110. The System Status page now reflects a software version of 1.3.0 (Build: 2886). After the firmware upgrade, I saved off my configuration using the Backup Configuration option on the Device Update page. Then, I performed a factory reset and reloaded the saved configuration. I re-entered my Google Voice passwords since they were grayed out (and the default box was checked) after the configuration was reloaded.
Now, the System Status page shows Service Not Configured for the statuses of both SP1 and SP2. I'm not sure where to go from here. I don't use the OBiTalk portal to configure the OBi110. I've always applied configurations directly on the OBi110 using the web interface.
Is there anything else I can do to get Google Voice working through the OBi110 again?
Thank you,
Jane