drgeoff,
thanks for getting back to me..
but I've consistently used the GV "dialer" (red button call feature) for the last two weeks.. since I opened my account. It is tied to my Google Contacts and pulls all the contacts up, and updates as well.. It dials out, my Callcentric activates and my desk phone generally rings back with a quick double ring.. I pick up and the call goes out..
Since mine works, do you know what might cause the call back to my desk phone to be usually immediate but sometimes as long as 10min? Does it have something to do with Callcentric? Might another softphone solve the problem? does Callcentric have a lag because of busy lines?