Quote from: PropDad on August 15, 2018, 07:05:55 AM
I just don't understand why the answering machine gets a dial tone when answering and the caller is still getting a ring sound.
I have a thought and a question.
First, the question... Why do you need the answering machine at all if you're using GV voicemail? Why not let GV take all the messages?
Now, the thought... Is it possible the answering machine is essentially jiggling the switchhook (electrically speaking) in such a manner that it's putting the incoming call on hold so fast that the caller's carrier is never signaled that the phone has been answered, and then the Obi200 is giving the machine an outside line to make another call?
If you're not into tossing out your answering machine, or trying a different one, then I think you're going to need to make some adjustments on the Phone Port of the Obi200. I would have said to try a higher or lower Ringer Equivalence Number, except that's not a single setting on the Obi like it is on Grandstreams and some others. Maybe you can find guidance somewhere about how to emulate that with the settings the Obi has: Impedance, voltage, current, etc. Or maybe it could be fixed by some built-in feature you need to disable, like Conference calling.
Have a look at the Phone Port settings and see if you're inspired to play with any of them to see what happens.