I'm having the same problem here in Fort Myers, Florida. My landline is set up VOIP to my internet connection and forwards messages to my linked cell phone when I am not home. But, my landline does not ring period! I guess that's what we get for FREE Google Voice? I am using a Google Voice OBIHAI 200 Model Number. Could the firmware be the issue that it may not be updating? HELP US GOOGLE! We need our connectivity back again!!!!! Thank you!