December 16, 2017, 03:07:18 am *
Welcome, Guest. Please login or register.
News:
 
   Forum Home   Search Login Register OBiTALK  
Pages: [1]
  Print  
Author Topic: Cannot receive calls from Google Hangouts  (Read 9759 times)
Googleuser
Newbie
*
Posts: 5


« on: January 02, 2016, 09:43:31 am »

I have my Obi110 attached to a google account. When I entered to anothe google account on the left there is a panel for Google Hangouts. Although the first google account is among those contacts it does not appear as online although the Obi device is connected. In the Obi Dashboard the Obi110 also appear as connected. I added also the second google account as a trusted caller but still is not working.

It used to be possible to call the Obi110 from Google Chat. Is it not possible to do the same from Google Hangouts?

Thanks,
Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 3972



« Reply #1 on: January 02, 2016, 04:05:15 pm »

I can't make sense of what you are attempting to do.  Screenshots would help.
Logged

Googleuser
Newbie
*
Posts: 5


« Reply #2 on: January 03, 2016, 11:47:57 am »

I apologize for the lack of clarity. What I want to do is simple. I would like to receive a call from Google Hangouts. A while ago, I was able to receive call from Google Chat but now with Google Hangouts I am not able to.

My Obi110 has its SP2 configured with Google Voice and on the dashboard I am able to see the following:

SP2         Google Voice™ Account                 Connected

I have also configure a Google User as a "trusted caller".

However when such user activates Google Hangouts my Google user appears as "not online" or "disconnected" which is weird since my Obi110 is connected all the time and on the dashboard appears as Connected.

My question is, something happened in between the transtion from Google Chat to Google Hangouts?

Thanks,
Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 3972



« Reply #3 on: January 03, 2016, 03:57:47 pm »

OBi devices use the old Chat (XMPP) protocol to make and receive calls for Google Voice users.  Hangouts is a separate, independent service that doesn't connect to Chat.  If your contact wants to call you via Hangouts, then that person should click the telephone icon in Hangouts, and call your 11-digit telephone number.   Or, have a Hangouts chat on a computer or iPhone or Android device.
Logged

Pages: [1]
  Print  
 
Jump to:  

Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC