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Inbound Calls from Vitelity Disable ObiTalk

Started by RichardSyncs, March 30, 2017, 09:00:57 AM

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RichardSyncs

I have my 302 setup in Vitelity as a subaccount.  I can call from the Obihai302, but cannot call to it on my vitelity DID. Vitelity said I need to remove the outbound proxy.

QuoteThe sub-account '******', which DID 6*******74 is pointed too, is registered improperly to the outbound.vitelity.net service:

Last registered from 75.147.199.73 to 64.2.142.190 on 03/29/2017 at 03:27:09 PM MDT

Name: outbound.vitelity.net
Address: 64.2.142.190

If you have any outbound proxy host settings input, please remove them.

The 75.147.199.73 is ObiTalk.

I tried to disable Obitalk, but everytime i uncheck the box and hit save, it re-enables.(See screenshot)

https://www.screencast.com/t/wzDa1vvg4

I am using it as an ATA, but cannot remove this.

I searched around the forum and google, but couldn't find a way to disable this.

I also I also use Obihai with Skyswitch, which works flawlessly, but for this current project, I just need this to work with Vitelity.

Does anyone know how to stop The Obi302 and 508 from using Ubitalk so I can just use SP1 and ITSP settings?

drgeoff