On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT
Started by JemW, September 30, 2019, 04:17:53 AM
Quote from: ProfTech on October 01, 2019, 08:23:10 AMThis is a long shot as I don't have any experience with international calling but I will give you a possibility. I had a case where one of my service providers was dropping calls at 15 minutes. All indications were that it was due to session timers and it seemed they do not work correctly in the 110. So I enabled keepalives under the SPn settings and set X_KeepAliveExpires to 14 minutes. My relative has been using that provider for about 4 years now without issue. So you might enable keepalives and set them for around 9 minutes and try it. Simple change, no danger.
Quote from: ProfTech on October 07, 2019, 03:11:16 PMUnfortunately, not really. Have you made any recent changes to your system? New router or new modem? I am reluctant to suggest it, but the 200 may have updated session timer settings / operation. Are you still using the POTS line of the 110? That would mean you would need the 212. What version software are you running in the 110? I think 2872 was the last version.
Quote from: JemW on October 08, 2019, 01:29:21 PMI'm still pondering whether to risk going for a 212 but I'd need one with a UK adaptor and also know that I could get help here with configuring it.
Quote from: JemW on October 01, 2019, 09:18:07 AMThank you very much. I had actually ticked that setting yesterday and then disabled it as I was trying too many things at once (fatal) and just filezilla uc browser rufus confused myself! I've now done precisely as you suggest so we'll see on the next call. I'll let you know what happens! Just wish Polycom hadn't backed out of the UK market with these (newer) ATA's. I'd really like to upgrade but I'm nervous of doing it with no UK support. I was beginning to look at alternatives like the Grandstream HT813.