Before I take matters to an extreme I am looking for a way to ssh, mount the usb port and if necessary install FreeNAS and change the startup script.
All I want is the product to operate as advertised
Fyi1: stating that it is outdated promotion material is a real copout and abdication of your customer responsibility.
Fyi2: you also have refused to provide an RMA or refund as requested so I have no choice but to take whatever steps necessary to restore the product to its advertised capability