file sharing OBI200 - firmware update requested

[Pohlman]

A Firmware update to OBI200 needed to meet obligations of product advertisement

You advertised"
"The OBi200 USB port serves multiple purposes. Using the OBiWiFi Wireless Adapter, the OBi200 can be placed anywhere within range of an 802.11b/g/n access point. Or, the USB port can be connected to a storage device to enable local and remote access of stored files over the Internet by authorized users."

at this location

https://www.obitalk.com/info/products/obi200 

As Murkesh stated:

We request you to please check below link on page number 183

https://www.obitalk.com/info/documents/admin_guide/OBiDeviceAdminGuide.pdf

The case number for your reference is 07944410. If you need any further assistance, please let us know.

Kind regards
Mukesh

Which contradicts your advertised product functionality...inviting class action

[Pohlman]

Before I take matters to an extreme I am looking for a way to ssh, mount the usb port and if necessary install FreeNAS and change the startup script.

All I want is the product to operate as advertised 

Fyi1: stating that it is outdated promotion material is a real copout and abdication of your customer responsibility. 
Fyi2: you also have refused to provide an RMA or refund as requested so I have no choice but to take whatever steps  necessary to restore the product to its advertised capability

[Pohlman]

Will someone please help me re-enable the USB storage share. I am willing to pay a 3rd party if need be to repair it to meet the advertised specifications

https://www.freelancer.com/projects/voip/enable-OBI-file-sharing/details

3rd tier support hasn't called me back as promised going on 2 weeks

[SteveInWA]

WTF?  Are you a lawyer with too much time on your hands?  It'll be a class action lawsuit with a class of one, that will cost tens of thousands of dollars in legal fees.

For the measly $50 you are offering somebody to hack the firmware, you can simply buy a Raspberry Pi and turn it into a high-performance Samba file server.

https://www.raspberrypi.org/products/