NewB Setup questions

[Daveinaz]

I have set up Callcentric as Sp1 & Google Voice as SP2. I want to uses Callcentric for both in and out calls due to caller id on the number I am going to port to Callcentric ( we have had the number for a long time and don't want to confuse everyone) from our current service provider.

How can I set it up so if I press a certain number string first then I can use google voice for that outbound call,otherwise by default Callcentric is outbound?

Using OBI 110

Thanks for the help

Dave

[RonR]

To have outgoing calls default to SP1 (Callcentric), set:

Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service

To place calls though SP2 (Google Voice) instead, simply preface the number with **2.

[Felix]

While **2 is the default, it's quite trivial to set it for something else (I set up my dad to dial 0, so he can press one rather than three key prefix).
I need to look at the screen how I did it; I am sure Ron can say that in his sleep 

[Daveinaz]

Thanks, I will give that a try.

Any idea why I can't select Callcentric to notify voice mail? Every time I check the box and save, it unchecks itself?

[RonR]

Any idea why I can't select Callcentric to notify voice mail? Every time I check the box and save, it unchecks itself?

Which checkbox are you checking and where is it located?

[Daveinaz]

Ron:
Been a busy weekend.... THis is on the configuration page for callcentric ( SP1)

GO to Configure Voice Services, click on the edit icon. First page has an option to check a box next to "Voicemail Notification"

I check this box, click submit and when the screen refreshes, the box is uncheclked.

Any Ideas?

[RonR]

I think you're talking about something on the ObiTALK Web Portal.  I don't use the OBiTALK Web Portal and will have to leave that to someone else.