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Obi202 box less than 1 week old now Solid Red Light

Started by JoJoDaClown, September 25, 2012, 12:36:48 PM

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JoJoDaClown

I got the box set up fine and was making and receiving calls. After about 4 days, the box stopped working and it's just displaying a solid red light for the power. I've tried power cycling and depressing the reset button, neither affect the solid red light.
Is there something I can do, or is this junk and need to exchange for a new one?

Also, Obihai support tool is broke for submitting web tickets. It times out.

jjtricket

#1
If available, try another similar type power supply.

Give it a shot and let us know.

JoJoDaClown

I tried 3 separate supplies, no change. I tried the Obi supply on my router, and it powers up the router.
It's not the power supply.

jjtricket

try search: power light red

Many threads on this subject

OBiSupport

Please contact Obihai support to resolve the issue you are experiencing.

support@obihai.com

Web Form (link)

JoJoDaClown

Quote from: jjtricket on September 25, 2012, 07:11:49 PM
try search: power light red

Many threads on this subject

Actually, if I do that, the only results are my original post and your post.....

jjtricket

#6
You need to go to Forum Home then search using power red light.

As already stated, definately contact Obi support with your issue.