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Anyone has issue using Obi100 in Canada recently?

Started by Jason_TX, September 26, 2012, 08:44:49 PM

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Jason_TX

I've been using it in Canada for a while and it worked fine. But from yesterday, my Obi100 cannot register to server any more. The internet is on, everything is plugged in as before. The phone light is not on at all. So I cannot make any call, either using GV or just call another Obi number. I checked online, it shows the device is offline.

Anyone has similar problem or just my device is dead, or the service is blocked in Canada?

Thanks for any help.

QBZappy

Everything working normally in Montreal. No issues.
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.


Jason_TX

Thanks a lot for your information, it seems that the box is dead, I guess.

QBZappy

Jason_TX,

The power adapters are suspect on these devices. One last effort would be to try another power adapter.
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

Jason_TX

#5
Some miracles must happened, after a couple of unplug/plug in, restart last night and gave up, nothing special has done, now it backs online this morning without problem ;D

Have no idea why.....maybe ISP provider's problem? Don't know, using VideoTron in Montreal.

Thanks a lot for you all's help and suggestions anyway~~