call foward

[claude]

hi anyone know   


my call are forward to my office wich has an extention 22   


inbound      sp1(12345678910)    where i have to put the 22 extention?

[ianobi]

claude,

How would you do this from a normal phone? After dialling 1234567890, do you get a second dial tone?

If you need 1234567890 > pause > 22, then this can only be achieved using the line port of an OBi110.

[claude]

sp1(12345678910) *22  i try that and didn' t work   just need a pause and obi dial after?

[ianobi]

I'm not sure what your office phone system is looking for.

Calls from sp1 cannot include a pause. A pause can be used with calls using the Line Port of an OBi110 after some changes to the Phone Port OutboundCallRoute.

[claude]

it is like a calling card ....

here are the facts?     

for a normal phone line    i dial    514 xxx xxxx  then i press 22 and i am connext with my secretary

with obi i want to go through the aa  and be directed to extention 22 withou pressing 22
is it possible? or it can be done only with the obi 110 *8

[ianobi]

If you need to send from your OBi 514 xxx xxxx > pause > 22, then the only option is using the Line Port of an OBi110.

[QBZappy]

claude,

for a normal phone line    i dial    514 xxx xxxx  then i press 22 and i am connext with my secretary

with obi i want to go through the aa  and be directed to extention 22 withou pressing 22
is it possible? or it can be done only with the obi 110 *8

I'm not certain this will work, because I think all the digits are sent at the same time, however why don't you try the following in the inbound call route:
sp1(514555999922)
or
sp1(5145559999#######22)

In the first case you might be lucky and the PBX will pickup immediately and transfer you to ext 22.

In the second case, the PBX should answer since the 10 digit number was used to make the call. The '#', if needed should add some time to the call in order for the PBX to accept ext 22. On my PBX pressing '#' repeats the IVR message indefinitely. Play around with how many '#' you may need.

EDIT:
I think all the digits are all sent at the same time, I doubt that it will work. The # will be sent with the tel number all at the same time.

[claude]

no it didn' t work !