FPL voicemail access issue

[voiptalk]

Hello everybody,
I have obi100 such that freephoneline.ca is configured as SP1 and GV as SP2.
I just tried dialing *98 to check the voicemail on freephoneline.ca line but I'm just getting a dialtone after dialing this star code.
Can someone please explain how to fix it or if I have to use some other star code to access the vm from the phone locally?

Thanks in advance.

[ianobi]

Hi voiptalk, welcome to the forum.

This is a well known problem. The OBi has its own Star Codes and it is intercepting *98 for its own use rather than sending out to fpl.

You can disable all OBi Star Codes or just some of them. See here;
http://www.obitalk.com/forum/index.php?topic=4643.msg30387#msg30387

More ideas on this forum if your search "Star Codes".

To work with fpl you will also need to make sure that a rule such as *xx is in this DigitMap:
Service Providers -> ITSP Profile A -> General -> DigitMap

It was probably configured when you set up fpl as a service provider.