Quote from: aopisa on February 03, 2013, 10:49:14 AM
Quote from: Rick on January 30, 2013, 12:00:57 PM
Azrobert:
Unfortunately, people get things like OBi's without understanding the nuances, which is why I go back to what I've said all along - the OBi is NOT a device that people should get unless they are technically savvy. This is a perfect example - they get an OBi 110, are happy with GV, cancel the landline, and don't realize they then eliminated the ability to dial 911.
Right. I think Obi marketing is partially to blame here. They make it sound like all you have to do is plug it in and away you go! Free phone service!
I fell into this camp at first. Fortunately, I have enough technical tenacity to see things through and got my 100 set up correctly with an E911 provider on sp2.
Oh absolutely. I had no idea what I was getting into when I signed up for this, aside from the 911 issue, and boy did I get a shocker. I had no idea there was a back end that I would have to manage. Luckily during the year+ that I've have the device, I've had few problems, and this is my first time actually posting to the forum.
I tried to find my answers in the forums and fix things myself before posting, but after two days, I gave up. As everybody now knows and have been told by people here in this forum, I have no idea what the heck I am doing, but guess what, I'm not afraid of the difficulties and I at least TRY to figure things out for myself.
Your quote from azrobert is from a post outside of mine, but he is happy to help people, he is an expert, and I couldn't be happier that he knew how to help me right out the gate, AND OBI SHOULD BE PAYING HIM AS A CONSULTANT.
So yes, I agree that because this is not a plug and play device, I would be hesitant about messing around with it, and you said a mouth full saying that obi does little to advise people about what they're getting into, and makes it seem like it's as easy as 1,2,3. But, once the money is made, it's made, and they have the people in the forums to pick up the slack.
As far as the E911 thing, please, that's a whole nuther story.