Scenario is as follows:
1) Make call from cellphone to OBI (home phone).
2) Answer home phone, hear dead silence.
3) Caller's phone (cell phone) continues to ring until GV voicemail picks up
4) Can make outbound calls through OBI110 with no issues
This problem started around 3/8/12 and it has been hit or miss. Sometimes the call goes through and works and sometimes it does not. Most of the time it does not work (like 95% of the time). Used a different VOIP box and service through same home network and that VOIP box/service works just fine. Tried reloading OBI110 firmware, reset OBI box to defaults, reloaded configuration from scratch, deleted config and reloaded GV from scratch. Nothing fixes this problem. I have read some of the other recent similar forum posts but those are talking about outbound issues (which I am not seeing). This is 100% an inbound issue.
OBI110 box is shown a status of GREEN on the Obi Dashboard and GV is shown as connected. Everything shows as normal but inbound calls do now work. It seems that the phone is telling the OBI box that it has answered the call but the OBI box is not routing the audio to the phone plus telling the network to go ahead and pass the call on.
Does anyone have any ideas?
Thanks,
Troy