Hello,
I am relatively new to use the obi and ran into an issue, and I am not sure where to start.
Current configuration:
- Obitalk202 setup with GoogleVoice and SIP Phone
Issue:
When I dial outbound to one specific phone number the call connects, and I breifly maybe 1 second hear the IVR then I get disconnected. Below are the logs from ObiTalk web portal, as you can see I dial OB to 64171***** - ring - connect - call disconnect. This occurs every time when dialing this number. I just use this for work purposes to join incident bridges and meetings.
15:31:42 From 'James' SP2(1001) To GT1(64171*****)
15:31:42 Ringing
15:31:42 Call Connected
15:31:46 Call Ended
Anyone have an suggestions on where to start? Inbound and Outbound to any other number works fine it is specifically this phone number (last 5 **** because its an internal number for work).
Thank you!