I finally, after confirming again that the 'bogus' duplicate OBi entry in GV was not the one that is active, I successfully removed/deleted that device and confirmed that the active 202 (which was the original device that has been in service) was still good and it was.
BUT, to my surprise when it booted back up and it connected with PP and the Obi Portal, SP2 which is the GV port showed solid green. I made a GV test call and it worked!
But, OBiTalk's site for that adapter on SP2 shows "
not configured" and grayed out
I don't want to go thru the GV setup procedure yet since I assume it will create a duplicate entry in GV' site as before. I assume I would have to remove that GV entry of the adapter and then do the fresh setup for GV.
Does that sound correct, or should I wait to see if ObiTalk site will show SP2 registered before doing anything??