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OBI100 and GV - No stutter tone/VMWI

Started by Cowboymick, October 02, 2013, 06:40:11 PM

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Cowboymick

I've had my OBI100 for about a month now, and it was working 100% until a few weeks ago.
I can place and receive calls, call quality is great.
The issue is no stutter tone or VMWI when I leave a message on GV.

I have:
- waited at least 15 minutes for stutter tone or VMWI after leaving a voicemail
- reset the OBI100 settings to default
- deleted the device via the web page, and re-added it
- deleted/re-added GV
- cleared out my GV voice mails completely
- verified I'm running the most current firmware:1.3.0 (Build: 2824)

Ideas?

Thanks  ;D

Cowboymick

Problem has escalated into a ticket.

It seems that once I clear out my GV VM, default the OBi, and re-register it, it works for a single voicemail.
I clear it via the phone using the GV menu options (selecting archive), and it clears the phone.
Any subsequent VM doesn't alert me of VM by stutter tone, or VMWI.

More to follow....stay tuned  ;D

swan2swan

I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(

Shale

Quote from: swan2swan on October 09, 2013, 07:43:47 PM
I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(

I see these:

http://www.obitalk.com/forum/index.php?topic=6359.msg42096#msg42096 reply #6

http://www.obitalk.com/forum/index.php?topic=5811.msg40160#msg40160 reply #4.

Were there more??

Cowboymick

Well, it seems that after a few days now, I've received all the help I'm going to get on the trouble ticket. They simply stopped responding.

In the meantime, I've gone "old school". I use an answering machine, and I have it pick up before GV VM does.

It still beats paying $63/mo for POTS service.....

Call quality is still good, outside of the GV VM issue (which almost has to be a GV problem), the OBi runs like a champ.

It's free man....ya can't really complain about that  ;D


obtuser

Are you using 2-step authentication on your Google account? This will prevent the MWI function from working.

Rick

Quote from: swan2swan on October 09, 2013, 07:43:47 PM
I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(

People do answer your posts.  You don't respond.  And posting in 4 different places isn't the right way to use these forums.

Answered here: http://www.obitalk.com/forum/index.php?topic=6980.msg44122#msg44122

swan2swan

Quote from: Shale on October 09, 2013, 07:53:24 PM
Quote from: swan2swan on October 09, 2013, 07:43:47 PM
I too have constant problems with my OBI100, as I wrote here before, but nobody wants to help me. My previous posts are gone... Why??  :(

I see these:

http://www.obitalk.com/forum/index.php?topic=6359.msg42096#msg42096 reply #6

http://www.obitalk.com/forum/index.php?topic=5811.msg40160#msg40160 reply #4.

Were there more??

It was my fault, sorry - I did not know how to navigate this form. I got lost, confused - I am not well at times that is why I was asking for help. Please accept my apologies. You all are very knowledgeable and helpful. Have great holidays.